Getting Started with Nexsso
Follow this step-by-step guide to set up your repair shop and start managing repairs efficiently.
Create Your Repair Shop Account
Sign up for Nexsso to access the repair shop management system and start configuring your settings.
Visit the Sign-in Page
On the home page, click Get Started to be redirected to the Sign In page.
Create Your Account
Click Sign Up, then select Sign in with Google for the fastest setup.
Complete Your Shop Profile
Enter your repair shop details, including:
- Shop name and contact information
- Business hours and location
- Types of repairs you specialize in
- Payment and warranty policies
Set Up Your Repair Departments
Organize your repair shop by creating departments for different types of repairs and services.
Navigate to Departments
From the dashboard sidebar, click on Departments.
Add Repair Departments
Click the Add Department button and enter the following information:
- Department name (e.g., "Phone Repairs", "Computer Repairs")
- Description of services offered
- Assign technicians to the department
- Set repair-specific settings and workflows
Configure Department Settings
Set up department-specific settings:
- Repair statuses and workflows
- Pricing and labor rates
- Warranty terms
- Required parts and inventory
Configure Repair Status and Priority Options
Customize repair statuses and priorities to match your shop&aposs workflow.
Navigate to Status Settings
From the dashboard sidebar, click on Config and then Status.
Create Repair Statuses
Create statuses that represent different stages in your repair process:
- Check-in - Initial device check-in and assessment
- Diagnosis - Problem identification and quote preparation
- Waiting for Parts - Ordered parts pending arrival
- In Repair - Active repair work in progress
- Testing - Quality control and testing phase
- Ready for Pickup - Repair completed and ready for customer
- Completed - Device picked up and payment received
Assign Colors
Assign distinct colors to each status to make them easy to identify at a glance in your repair dashboard.