How to use Nexsso

Complete documentation for repair shops and service businesses - from ticket management to POS operations.

Repair Shop Management

Complete solution for repair shops with ticket management, customer tracking, and product management.

Point of Sale

Integrated POS system for managing sales, receipts, and customer transactions.

Customer Management

Track customer history, manage relationships, and handle customer-specific tickets.

Product Management

Manage repair products, track inventory, and handle product-specific tickets.

Receipt Management

Generate and manage receipts for repairs and sales transactions.

Knowledge Base

Create and manage documentation, FAQs, and repair guides.

AI-Powered Features

Smart ticket routing, response suggestions, and automated workflows.

Custom Fields

Configure custom fields for tickets, products, and customer records.

Notification System

Stay informed with configurable notification preferences.

Reports & Analytics

Track performance, generate reports, and analyze business metrics.

Documentation Structure

  • 1

    Getting Started

    Set up your repair shop account, create your first department, and understand the basics of Nexsso.

  • 2

    Point of Sale

    Learn how to manage customers, products, repair tickets, and generate receipts.

  • 3

    Department Configuration

    Configure repair workflows, AI features, knowledge base, and custom fields for your repair shop.

  • 4

    Dashboarding

    Manage repair tickets, track performance, customize workflows, and view business analytics.